Who We Are
Inspired Health and Fitness Club Ltd gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection Regulation and laws. This notice provides you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your personal data.
Inspired Health and Fitness Club Ltd registered office is at Blenheim House, Cambridge Innovation Park, Denny End Road, Waterbeach, Cambs CB25 9QE and we are a company registered in England and Wales under company number 9815265 We are registered on the Information Commissioner’s Office Register; registration number ZA289632 and act as the data processor when processing your data. Our designated Data Protection Officer/Appointed Person is Mark Taylor, who can be contacted at Blenheim House, Cambridge Innovation Park, Denny End Road, Waterbeach, Cambs CB25 9QE 01223 795075
Information That We Collect
Inspired Health and Fitness Club Ltd processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.
The personal data that we collect is: –
Date of Birth
Home Telephone Number
Mobile Telephone Number
Bank details / credit card details
Minimal health details
We collect information in the following ways: –
Face to face contact via our marketing activities or data subject visits to our club
Phone calls into our club requesting information
Information requests via our web site, face book and other social media
During consultant meetings with data subjects
During members follow ups with our administration and fitness team
For the safety of our staff and members we have CCTV operating inside the club
How We Use Your Personal Data
Inspired Health and Fitness Club Ltd takes your privacy very seriously and will never disclose, share or sell your data without your consent; unless required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in this notice. Where you have consented to
us providing you with promotional offers and marketing, you are free to withdraw this consent at any time. The purposes and reasons for processing your personal data are detailed below: –
We collect your personal data in the performance of a contract or to provide a service and to ensure that orders are completed and can be sent out to your preferred address
We collect and store your personal data as part of our legal obligation for business accounting and tax purposes
We collect and store your personal data as part of our legal obligation to show how and why the documents were produced
We will occasionally send you marketing information where we have assessed that it is beneficial to you as a customer and in our interests. Such information will be non-intrusive and is processed on the grounds of legitimate interests
You have the right to access any personal information that Inspired Health and Fitness Club Ltd processes about you and to request information about: –
What personal data we hold about you
The purposes of the processing
The categories of personal data concerned
The recipients to whom the personal data has/will be disclosed
How long we intend to store your personal data for
If we did not collect the data directly from you, information about the source
If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.
You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us. Where applicable, you have the right to data portability of your information and the right to be informed about any automated decision-making we may use.
If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.
Sharing and Disclosing Your Personal Information
We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. Inspired Health and Fitness Club uses third-parties to provide the below services and business functions; however, all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures.
Ashbourne Management Services Ltd
We use Ashbourne Management Services Ltd to administer our membership payment system and we only provide them with minimum personal information they require to produce the correct document. For more information about Ashbourne Management Services Ltd please read their privacy notice at https://www.ashbourne-memberships.co.uk/privacy-policy
Inspired Health and Fitness Club Ltd takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place, including: –
Passwords, Firewalls, Anti-virus, locked document cupboards and locked offices.
Transfers Outside the EU
Inspired Health and Fitness Club Ltd do not store or transfer dater outside the EU
Consequences of Not Providing Your Data
You are not obligated to provide your personal information to Inspired Health and Fitness Club Ltd however, as this information is required for us to provide you with our services, we will not be able to offer some/all our services without it.
How Long We Keep Your Data
Inspired Health and Fitness Club Ltd only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed if appropriate.
Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.
Special Categories Data
Owing to the products, services or treatments that we offer, Inspired Health and Fitness Club needs to process sensitive personal information (known as special category data) about you, to be able to ensure your safety when using the Club equipment. Where we collect such information, we will only request and process the minimum necessary for the specified purpose and identify a compliant legal basis for doing so.
Occasionally, Inspired Health and Fitness Club Ltd would like to contact you with products/services/promotions that we provide. If you consent to us using your contact details for this purpose, you have the right to modify or withdraw your consent at any time by using the opt-out/unsubscribe options or by contacting Inspired Health and Fitness Club Ltd directly.
LEGITMIATE INTERESTS EXAMPLE
Inspired Health and Fitness Club Ltd will occasionally send you notifications of fitness class changes by email/SMS/post Such information will be relevant to you as a customer and is non-intrusive and you will always have the option to opt-out/unsubscribe at any time.
Lodging A Complaint
Inspired Health and Fitness Club Ltd only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we
have handled your information, you have the right to lodge a complaint with the supervisory authority.
Inspired Health and Fitness Club Ltd
Blenheim House, Cambridge Innovation Park, Denny End Road, Waterbeach, Cambs CB25 9QE
01223 795075 mark@inspired health club.co.uk
Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF
Tel: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number